Consumer Protection

 

With Commissioner for Consumer Protection David Hillyard

With Commissioner for Consumer Protection David Hillyard

No place for family violence

Did you know WA is second only to the NT when it comes to rates of family and domestic violence (FDV) and there were more than 50,000 reported incidents across the State in 2016-17?

With Acting Commissioner for Consumer Protection David Hillyard 

Consumer Protection WA is a proud supporter of Fraud Week, which this year starts on the 15^th of May and aims to help social media users learn how to spot a scam.

With Acting Commissioner for Consumer Protection David Hillyard

Puppy scammers have been getting their claws into the money of pet-buyers in Western Australia for years. The scammers also use kittens, birds and other popular animals as bait. Sadly the animal never arrives and Consumer Protection has received reports of monetary loss from many heartbroken would-be pet owners.

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With Acting Commissioner for Consumer Protection David Hillyard

A number of residential building companies have collapsed in WA in recent months prompting Consumer Protection to reissue advice to off-the-plan property buyers. One of the biggest risks for anyone purchasing a home and land package or a yet-to-be-built house, unit or apartment within a development, is the prospect of it not going ahead.

Deposits

With Acting Consumer Protection Commissioner David Hillyard

Consumers suffering allergic reactions to sunscreen or burns when wearing it have been reported in the media recently, so it seemed timely to provide some tips for buyers and users.

With Acting Commissioner for Consumer Protection, David Hillyard

Do you know of an individual or organisation doing great work to help consumers or tenants, or promote product safety in WA? You can now recognise their efforts by nominating for the Consumer Protection Awards 2017.

The awards are open to individuals, non-profit groups, businesses, and local government organisations, plus there's a media category to recognise a journalist or outlet that has been raising public awareness of consumer, tenancy or product safety issues and rights.

With Acting Commissioner for Consumer Protection David Hillyard

Scammers are carrying out research into people at various organisations and either hacking computers or impersonating email accounts in a fraud known as a ‘man in the middle’ attack.

Consumer Protection and WA Police Major Fraud Squad warn anyone making payments to third parties to be aware of the increased frequency in attempts to intercept money.

With Acting Consumer Protection Commissioner David Hillyard

As the warmer months approach, many of us have a list of home maintenance tasks to tick-off and that might include sprucing up hard-to-reach places during a ‘Spring-clean’, emptying gutters or pruning trees in the garden. It’s timely to talk about a growing and troubling product safety issue relating to the way ladders are used, particularly by older men.

With Commissioner for Consumer Protection David Hillyard

Western Australians shopping online often get caught up in a web of lies by landing on fraudulent retail sites. The sites feature stolen ABNs and photos, and when you pay for a product, you’ll get nothing in return.