Commissioner's Blog: Block your driver’s licence to lock-out identity thieves

Money is not the only thing scammers are looking to steal these days – your personal identification can be just as valuable to them.

As part of their ruse, scammers posing as legitimate organisations or government service providers often pretend to need copies of your driver’s licence and passport to verify your identity, when their actual aim is to steal it.

Commissioner's Blog: Block your driver’s licence to lock-out identity thieves

Money is not the only thing scammers are looking to steal these days – your personal identification can be just as valuable to them.

As part of their ruse, scammers posing as legitimate organisations or government service providers often pretend to need copies of your driver’s licence and passport to verify your identity, when their actual aim is to steal it.

Know your rights when rents rise

With Commissioner for Consumer Protection, Lanie Chopping  

Perth’s rental prices have flat-lined for almost three years, but there are strong indications the market could be resuscitated in 2020.

According to REIWA, the number of rental listings fell nine per cent in the last three months of 2019 – helping to nudge down the vacancy rate to 2.4 per cent and resulting in increased competition among tenants to secure a property.

Tree lopper cut down by Supreme Court after acquittal overturned (Sean Robert Weinthal)

The Supreme Court has overturned the acquittal of a Perth tree lopper and convicted him on six charges of breaking consumer law related to an unsolicited sale after a successful appeal by Consumer Protection.

Sean Robert Weinthal, who at the time of the offences was operating under the business name West Coast Trees, was acquitted of the charges by the Perth Magistrates Court in June 2019 but this was overturned on appeal by the Supreme Court on 30 April 2020. He will be sentenced on 13 July 2020.

Commissioner's Blog: Your consumer rights during COVID-19 coronavirus

The spread of COVID-19 coronavirus around the world has created a worrying and confusing time for many - holidaymakers are wondering about cancelling trips abroad, while panic-buying has even turned the weekly grocery shop into a daunting task.

Concerned consumers have come to us with numerous enquiries about their rights, so we thought it timely to release a list of Frequently Asked Questions that aim to answer some of the more common queries.

Commissioner's Blog: Post storm consumer and tenant tips

With Commissioner for Consumer Protection Lanie Chopping

After recent cyclones and storms there will be many Western Australians who have been cleaning-up and are now looking to fix property damage, such as roof or fence repairs.

Although we haven’t had any reports of travelling conmen or unlicensed traders, we know the calm after the storm is often when they go door-to-door, offering cheap deals.

Commissioner's Blog: Rental property safety – being vigilant

With Commissioner for Consumer Protection Penny Lipscombe

We have received complaints from tenants recently about electrical hazards and gas leaks in rental properties. Issues include faulty electrical wiring, power sockets and appliances blowing, power shortages when raining, and water leaking onto electrical points.

What to do if you suspect an electrical fault?