Commissioner's Blog: Navigating renting when disaster strikes

West Aussies are no strangers to disasters such as bushfires, storms and floods. But if you’re renting, there might be the extra stress of working with your landlord should your residence be affected by a catastrophe.

The good news is when it comes to rentals, both landlords and tenants have rights and responsibilities should a property become damaged or destroyed in a disaster such as a cyclone or bushfire.

Commissioner's Blog: When expectation vs reality doesn’t match on Valentine’s Day

Sending your loved one wilted flowers on Valentine’s Day probably won’t get you the reaction you were hoping for. Before you get a bunch of dead roses thrown in your face, Consumer Protection hopes there’s time to explain you have rights under Australian Consumer Law (ACL).

Consumer guarantees kick in on products purchased through Australian-based stores, including online.

Commerce Minister media statement – Experienced mediator to oversee leaking pipes discussions

Media statement from Commerce Minister Sue Ellery

  • Main industry participants enter into mediation over leaking pipes in WA homes
  • The Hon John Chaney SC appointed by the parties to mediate an industry-led solution

Former Supreme Court Justice and President of the State Administrative Tribunal, the Hon John Chaney SC, has been appointed to oversee the mediation between builders and the manufacturer of polybutylene pipes, in a promis

Commissioner's Blog: Don’t let the thrill of a bargain hunt cloud your judgement

Facebook Marketplace, Gumtree, eBay, garage sales and even swap meets can be brimming with a treasure trove of bargains. However, a bargain you buy today could cost you tomorrow.

Buying items through private sellers requires caution to avoid potential issues that may not be covered by Australian Consumer Law (ACL). When you buy goods privately there is a risk they may not work as they should or may not match the advert or description. You won’t be protected by the law.

Commissioner's Blog: Ride a quad bike, not an ambulance

Quad bikes are the leading cause of death and serious injury on Australian farms. School holidays and good weather often mean farm visits and quad bike adventures. Consumer Protection urges families to prioritise safety when it comes to quad biking.

Sixty per cent of quad bike fatalities occur during a roll over. Even at slower speeds, these bikes can topple over and crush the rider with hundreds of kilos of machine.

Vehicle repairer gets three year ban and a fine after corruption probe (Peter William Horn)

A motor vehicle repairer has been banned from holding a licence for three years, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT) after he admitted being involved in corrupt activities related to vehicle examinations.

Peter William Horn of Bibra Lake had breached the Motor Vehicle Repairers Act by engaging in conduct which renders him unfit to be a licensee both as an individual motor vehicle repairer and as a business operator.

Fake Facebook friends lead victims to lose thousands in scams

Thousands of dollars are being lost by WA victims who are led into falling for grant or lottery prize scams by Facebook friends who have had their profiles cloned.

The victims get contacted by the cloned friend’s profile via Messenger asking if they had received their money, as their name is on a list of recipients who have won money either from a grant scheme or a lottery. The victims are usually directed to a fake Facebook page or website that confirms their name on a list of winners.