Late lodgement of tenancy bonds results in fine for property agency (Tiapan Pty Ltd / L.J. Hooker City Residential)

  • Agency took up to five weeks to lodge bonds with the Bond Administrator
  • Law allows lodgement within two weeks but no longer
  • Property managers reminded to process bonds as soon as practicable

Failure to lodge three tenancy bonds on time has resulted in an East Perth real estate agency being reprimanded and fined $2,500 by the State Administrative Tribunal.

Order to pay $7,500 after false aircon claims about home for sale (Lomax Coastal Realty Pty Ltd / Loma Eldridge)

  • Website listing and signboard claimed the home had reverse cycle air conditioning
  • Home in fact had ducted evaporative air conditioning with only cooling function
  • Fines under Australian Consumer Law for making false or misleading statements

False claims about the air conditioning system of a Jindalee home for sale has resulted in an Alkimos real estate agency and its Director being ordered to pay a total of $7,500.

Supervisor to take control of settlement agency after concerns raised (Real Asset Conveyancing Pty Ltd)

  • Consumer Protection granted supervision order to take over settlement agency
  • Action follows failure to complete recent settlements and disburse funds
  • Transactions involving the agency’s trust account under investigation

A supervisor will be appointed to a West Leederville settlement agency to take control of the agency’s bank accounts and its operations after concerns were raised about its inability to complete numerous property settlements and failing to communicate with clients.

New tenancy education project targets vulnerable communities

  • Tenancy toolkit uses imagery to assist visual storytelling of complex legal issues
  • The aim is to improve the understanding of tenancy laws and processes
  • Aboriginal and culturally linguistically diverse communities to be targeted

A major effort to improve the understanding of renting rights in vulnerable communities has been launched with the release of a specially-designed educational toolkit.

Safety nightmares uncovered on Halloween fright night

  • Dangers lurk in some products used in celebrations of the popular event
  • Button batteries, flammable clothing and cosmetic allergies of concern
  • Tips to stay safe and prevent Halloween nightmares

Avoid unwanted frights or serious surprises this Halloween by checking that costumes, decorations and novelties are safe.

While many children and their families look forward to the fun celebration of Halloween each year, Consumer Protection warns that the event comes with unique safety considerations.

New FuelWatch website makes it easy to find cheapest fuel sites

  • Revamped website with new search and mapping features now online
  • Finding the cheapest fuel will be quick and easy
  • A new logo to celebrate the 20th anniversary of FuelWatch

A revamped FuelWatch website has been launched with enhanced search and interactive mapping features which will make it quick and easy for WA motorists to find the cheapest fuel sites in their area.

Ticket scalping focus shifts to major concert ticket sales

  • Tickets for major concerts being re-sold in breach of new laws
  • Several online ticket re-selling sites under investigation
  • Consumers advised to buy tickets only from authorised agents

Ticket sales for upcoming major concerts to be held in Perth next year are now in Consumer Protection’s sights after reports that tickets are being sold at prices not allowed under WA’s new ticket scalping laws.

Commissioner's blog: Take charge of button batteries

Children’s toys that light up and make noise are supposed to be fun, but lurking within many of these devices are a hidden danger – button batteries.

If young children gain access to just one button battery and ingest it, they may suffer internal burn injuries, which can result in serious illness and even death. That’s why it’s crucial for button batteries to be properly and adequately secured within the devices they power. 

Commissioner's blog: New scalping laws are just the ticket

Gone are the days in Western Australia where if you had your heart set on attending a sold-out event or concert you would have little choice but to fork-out hundreds of dollars more for a ticket than it was originally worth.

This is because new ticket scalping laws have taken effect that restricts the resale of tickets to a maximum ten per cent mark-up from the original price. Also outlawed is the use of software known as ‘bots’ that bypass security measures to make bulk ticket purchases.