Two prospective tenants lose thousands to Perth rental scam

  • The two rental applicants received fake emails saying they were successful
  • Payments to secure the property were sent to the scammers’ bank account
  • Potential tenants are left out of pocket and without rental accommodation

Two people searching for a rental have lost a total of $23,500 after scammers appeared to have hacked into a Perth western suburbs’ real estate agency’s email account.

Advice for airline passengers affected by flight cancellations/delays

  • Affected passengers are entitled to a refund if replacement flight not acceptable
  • Compensation can be claimed for alternative bookings in some circumstances
  • 193 travel complaints lodged with Consumer Protection so far this year

Consumer Protection is reminding WA consumers about their rights when impacted by the current wave of domestic and international flight cancellations or long delays.

Ignore texts with a dodgy link offering COVID-19 test kits

  • Text message recipients are advised they are a close contact
  • Link in text goes to fake order form to get a PCR test kit
  • Scammers seek to steal personal and financial information

WA mobile phone users are being urged to ignore scam texts purporting to be from a federal government agency that contain a dodgy link and an offer of free COVID-19 PCR test kits.

Recently the texts have appeared to come from Medicare, but previous messages have pretended to come from Services Australia and myGov.

Reducing financial red tape for WA’s incorporated associations

UPDATE: The new regulations are now in place, having been approved by Executive Council and published in the Government Gazette on 12 August 2022.

  • Financial reporting thresholds increased to lessen the cost of compliance
  • Regulation changes to provide consistency between WA and national rules
  • Changes in response to feedback from sector consultations

New regulations will be put in place by the State Government that aim to reduce the red tape burden for WA’s incorporated associations with financial reporting thresholds to be increased.

Commissioner's Blog: Don't let a stressed ceiling go over your head

A sudden ceiling collapse can turn a comfortable home into a disaster zone in an instant, with the potential for serious injury and significant damage to property and possessions.

Consumer Protection recently became aware of two tenants who had been given seven days to vacate their rental property following the collapse of their living room ceiling.

Consumer losses mount as national online retailer fails to deliver (Kingdom Warehouse)

  • Online retailer takes payment for goods that don’t arrive within a reasonable time
  • Hundreds of complaints received by consumer protection agencies in Australia
  • Consumers urged to avoid placing orders with the retailer at this time

WA consumers are being warned about shopping with national online retailer Kingdom Warehouse, based in Melbourne, as many of their customers have failed to receive their goods or any refunds.

Commissioner's Blog: Beware backyard car dealers

There’s a lot to weigh-up when buying a car, such as the make/model and how much you want to spend, but one important thing to investigate is who you’re actually doing business with.

We’re warning consumers to be wary of backyard operators who buy and sell multiple vehicles as a profit-making business, as they may rob unsuspecting consumers of their rights to a warranty and other remedies should something go wrong with the vehicles after purchase. 

Alarm at young adults and teenagers caught up in ‘sextortion’ scams

  • Increase in reports of younger people being blackmailed over intimate images
  • Victims targeted via social media sites, particularly Snapchat and Instagram
  • Advice is don’t send any money as more demands may follow

Consumer Protection and WA Police are raising the alarm after an increase in reports of teenagers and young adults being targeted in ‘sextortion’ scams.

Fine for Marangaroo unlicensed vehicle seller (Hussain Al Hussein)

  • Unlicensed dealer ordered to pay more than $9,000 in fines and costs
  • 13 vehicles sold illegally over a 16 month period
  • Public plea for community to help stop backyard vehicle trading

A man who bought and sold vehicles from his Marangaroo home without a licence has been ordered to pay a total of $9,262.50 in fines and costs by the Joondalup Magistrate Court.

Hussain Al Hussein was fined $3,800 and ordered to pay costs of $5,462.50 on 30 May 2022 after being prosecuted by Consumer Protection.

Vehicle dealer fined for no licence and odometer dishonesty (Leanne Rina Savory)

  • Backyard dealer fined $8,000 for no licence and false odometer readings
  • Two deceived buyers to receive $2,500 in compensation
  • Potential buyers urged to be skeptical of vehicles with unusually low kilometres

Buying and selling vehicles without a licence and deceiving two buyers about odometer readings have resulted in a Yokine woman being ordered to pay a total of $17,400 in fines, consumer compensation and costs.