A consumer alert has been issued relating to the failure of a dog breeder to deliver within an agreed time and provide refunds requested by numerous customers.
Moving house is widely considered to be one of life’s most stressful events, so we always urge consumers to choose their removalist carefully to avoid any extra drama on the day.
Consumer Protection has recently received a growing number of complaints about the conduct of removalists advertising on social media. Initially the trader quotes an hourly rate and requests a small deposit, however upon arrival they demand a large lump sum be paid up front with a promise to return any unused money once the job is complete.
An Applecross land valuer has been reprimanded and fined $4,000 by the State Administrative Tribunal for failing to maintain basic industry standards when preparing estimates for four WA properties.
Investment scams mostly involving cryptocurrencies are driving a surge in losses reported by WA victims to record levels in 2022.
Two people searching for a rental have lost a total of $23,500 after scammers appeared to have hacked into a Perth western suburbs’ real estate agency’s email account.
Consumer Protection is reminding WA consumers about their rights when impacted by the current wave of domestic and international flight cancellations or long delays.
WA mobile phone users are being urged to ignore scam texts purporting to be from a federal government agency that contain a dodgy link and an offer of free COVID-19 PCR test kits.
Recently the texts have appeared to come from Medicare, but previous messages have pretended to come from Services Australia and myGov.
Keeping your wits about you following a car accident or breakdown is not always easy – you may be in shock, the traffic behind you is probably piling up and your vehicle needs to be moved off the road to somewhere safe.
The last thing any motorist needs in a stressful situation like this is to be threatened, misled or harassed by unscrupulous tow-truck drivers looking to get their business.
It may be a familiar scenario for some shoppers – you spot an advert for a product at a very attractive sale price and place an order, but it’s later cancelled by the retailer claiming the item is ‘out-of-stock.’
Consumers may be left wondering whether the business is obliged to honour the discounted price, regardless of whether the item had genuinely sold-out or if a mistake had been made during the advertising process.
Consumer Protection is reminding shoppers of their rights to help them find the best gift for Mother’s Day.
Executive Director for Consumer Protection Trish Blake is encouraging online or in-store shoppers to research their options before deciding to buy.
