Consumer Protection

Furniture stability

From a child’s point of view, your home looks like a big playground. But there are hidden dangers they don’t recognise. Unstable furniture can tip over when a child climbs or pulls on it. This can cause serious injuries if it lands on top of them. It can even be fatal.

Since 2000, at least 27 people have died in Australia due to toppling furniture. Many more have been admitted to emergency rooms with injuries. Children under the age of 5 are particularly at risk and suffer the highest proportion of toppling furniture deaths and injuries in Australia.

Guide to new reforms for retirement villages

Department of Housing tenants

Tenancy laws in Western Australia have changed. You have new rights and responsibilities when you rent a home through the Department of Housing and Works.

1. The right to quiet enjoyment

We all have the right to sit back and enjoy our home. Quiet enjoyment is the right for both you and your neighbour/s to occupy, use and enjoy your homes in reasonable privacy without too many interruptions.

Minimum levels of security - residential tenancy laws

Flowchart guides to time caps on recurrent changes - residential premises permanently vacated BEFORE 1 April 2014 (retirement villages).

Flowchart guides to time caps on recurrent changes - residential premises permanently vacated ON/AFTER 1 April 2014 (retirement villages).

The AssoicationsOnline help guide provides a summary of the AssoicationsOnline help guides available at:

Verse Property Group

An East Victoria Park real estate agency has been fined $8,000 by the Perth Magistrates Court for the late lodgement of tenancy bonds to the Bond Administrator.

Verse (Aust) Pty Ltd, trading as Verse Property Group, was also ordered to pay $505 in costs after pleading guilty on 2 March 2018 to charges of breaching the Residential Tenancies Act by failing to lodge eight bonds amounting to $12,400 as soon as practicable or within 14 days. The bonds were paid by tenants in January and February 2017.

08 March 2018

30 month ban for real estate sales rep over unfair and dishonest conduct

(Olivia Murray)

A real estate sales representative who purported to work for a Wanneroo real estate agency after her employment had been terminated has been disqualified from applying for registration for two and a half years by the State Administrative Tribunal (SAT).

16 February 2018

Temporary outage

5pm Friday 23 February to 8am Monday 26 February 2018

As part of our commitment to continuous improvement, the Department of Energy, Mines, Industry Regulation and Safety wishes to advise its customers that the BondsOnline eTransactions system will be temporarily unavailable to allow for system maintenance and enhancement.