Consumer Protection

Use this form to apply in writing for mutual recognition of your licence if you are working as a debt collector.

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Use this form to apply in writing for mutual recognition of your licence if you are working in the property industry.

If you have issues opening this form in your chosen browser try saving the document to your computer and opening it with compatible PDF viewing software.

Use this form to apply in writing for mutual recognition of your licence if you are working in the motor vehicle industry.

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1 October 2018

Audit reporting: recap and reminders for next year

All licensed real estate agents are required to lodge a trust account audit or statutory declaration as appropriate with the Commissioner for Consumer Protection by 31 March each year. This year, 31 audit reports and more than 300 statutory declarations were still outstanding at the end of lodgement period. Consumer Protection initiated action to follow up on those outstanding lodgements.

1 October 2018

Transparency reduces future complaints: part 1

In this issue, we look at how you can improve disclosure of information to prospective residents via a pre-contract disclosure statement to minimise disputes down the track. In the next issue we’ll continue on this topic, providing further details and tips.

The slides contained in this document cover the presentation about tenancy law changes to support victims of family and domestic violence (FDV) in Western Australia (WA). 

The state government is removing tenancy law barriers for WA renters affected by FDV.  In a nutshell, tenants affected by FDV will be able to:

Real estate and business agents wishing to complete activities towards the Legislation regulating the carrying on of business as an agent in Western Australia professional development subject (Schedule 1A of the Regulations) can select from the approved activities listed below. 

Real estate and business agents wishing to complete activities towards the Trust Accounting professional development subject (Schedule 1A of the Regulations) can select from the approved activities listed below. 

Real estate and business agents wishing to complete activities towards the Managing Agency Risk professional development subject (Schedule 1A of the Regulations) can select from the approved activities listed below.