Future regulation of WA's accident towing industry: Consultation paper
Why are reforms being considered?
Following a vehicle accident, drivers can easily be taken advantage of as they are often highly vulnerable and in shock. Serious concerns about the accident towing industry have been raised over a number of years including allegations of poor conduct, price gouging and links to organised crime.
These concerns have been highlighted in the media and have led to strong calls for industry reforms from a range of stakeholders including industry participants, insurers and the wider community.